EN‑TALK offers personalized 1:1 video English lessons with native speakers, tailored to each learner’s goals and proficiency level. Through real-time sessions, learners can study various topics such as conversation, test prep, and business English.

✅ With EN‑TALK, you can expect:

• Intensive speaking practice that boosts confidence in a short time

• Targeted improvement in grammar, pronunciation, writing, and more

• High-quality lessons led by experienced, qualified instructors

• Convenient access anytime, anywhere via web browser

🎯 Recommended for the following learners:

👨‍🎓 Study abroad or immigration preparation
→ Practical conversation skills and cultural fluency for daily life overseas

⛪ Christian mission workers
→ Bible-based curriculum and improved communication with native speakers

🧒 Children and teens
→ Builds speaking confidence and strong language foundations

💼 Professionals and job seekers
→ Business English, interview prep, and real-world communication skills

👩‍🏫 Adult learners
→ Maintain fluency and enjoy consistent speaking practice

📌 EN‑TALK is more than just English learning.
It’s a tailored solution designed to help goal-oriented learners achieve real progress.

Booking and attending an EN-TALK class is simple and convenient. Just follow the steps below:

1. Log in via the EN-TALK Login Page.

2. Choose your preferred teacher from the teacher list, then select a reservation method:

   • Per-Session Booking (25 or 50 minutes): Book individual classes based on your availability.

   • Regular Course Booking: Set a duration (e.g., 2 weeks, 4 weeks) and schedule recurring lessons.

3. Book your class by selecting a time slot that fits the teacher’s available schedule.

4. At the scheduled time, join your live video lesson directly through your web browser (Chrome recommended)—no additional software required.

📌 While you can attend classes without installing any software,
we recommend downloading the EN-TALK mobile app for easier schedule management and reliable notifications.

🔔 The EN-TALK mobile app will be available on Google Play and the App Store in mid-August.
With the app, you can manage bookings, receive alerts, and join classes smoothly from your mobile device.

EN-TALK is available on a wide range of devices for convenient access.

• PC / Laptop / Tablet / Smartphone
      Most features such as class participation, schedule checking, and lesson booking
      are available via web browsers.

• ⚠️ Note: Notification delivery may be limited in browser environments,
      which can lead to missing important alerts.

• 📲 For a better experience, we recommend installing the EN-TALK mobile app.
      (The app will be available from mid-August on Google Play and the App Store.)

• 💡 Classes can be accessed in full screen on all devices including smartphones, tablets, and laptops.
      However, for a more focused learning environment,
      we recommend using a device with a larger screen (Pad or PC) and a headset.

At EN-TALK, our teachers are not just fluent English speakers — they are trained professionals who have been carefully evaluated through an AI-based assessment system. Each teacher is screened for their ability in the following areas:

• Reading comprehension

• Vocabulary and grammar

• Speaking (including pronunciation)

• Writing

These verified instructors are equipped to communicate effectively and design lessons based on each student’s level and goals. You’ll experience their expertise firsthand in class.

🎯 How do I choose the right teacher?

EN-TALK teachers come from diverse backgrounds, with varying teaching styles, qualifications, areas of focus, and customized curricula.
That’s why choosing a teacher who fits your personality and learning goals is key to maximizing your satisfaction.

We encourage you to try several teachers through affordable trial sessions.
Find someone you feel comfortable with and who helps you learn most effectively — then move forward with regular classes for consistent growth.

💡 EN-TALK isn’t just about taking a class — it’s about finding the right teacher who makes learning English both effective and enjoyable.

EN-TALK provides both standardized curricula and custom teacher-designed curricula to suit diverse learning goals.

🔹 Standard Curriculum Access

• On PC:
  👉 https://en-talk.com/#what-we-do

• On mobile or app:
  👉 https://app.en-talk.com/course.html

You can click on each curriculum to view the list of teachers who offer that course.

🔸 Customized Teacher Curricula

Many EN-TALK teachers also create their own personalized programs, reflecting their teaching experience and unique lesson styles.

On each teacher profile page, you can:

• Check their specialization areas

• Review their teaching style and course focus

• Choose the teacher whose curriculum best fits your needs

Before the Lesson – Rescheduling:
You can freely reschedule up to 60 minutes before the lesson starts.
If possible, we kindly ask that you make changes at least one day in advance to help the teacher prepare.

🔔 If possible, please send a message to your teacher in advance when making a last-minute schedule change.
Being considerate of your teacher's preparation time helps lead to a better-quality lesson.

After the Lesson – Refunds:
Refunds are only possible if the lesson could not proceed properly due to specific issues such as:

• Teacher no-show

• Severe technical problems on the teacher’s side

Once the issue is confirmed, the lesson fee will be refunded as credit points, which are automatically applied to your next booking.

EN-TALK offers a variety of convenient payment options:

• ✅ Easy payment services (e.g., Naver Pay)

• ✅ PAYCO

• ✅ Bank transfer

• ✅ Credit/Debit card

📌 Important Notes

For credit or debit card payments, most card issuers require 3D Secure verification.
This may involve additional steps like identity verification or creating a security PIN.

👉 Recommended for Fast and Easy Checkout

For a smoother experience, we recommend:

• Using Naver Pay or PAYCO for quick, one-click payments

• Selecting bank transfer via the BankPay app

Once you've completed your first verified payment, future payments will be even faster without repeated authentication.

Currently, all refunds are processed manually by an administrator. Please refer to the refund conditions below.

📌 Refund Conditions

1️⃣ Within 24 hours of payment

• If no classes have been taken:
   → ✅ Full refund

2️⃣ Within 7 days of payment

• If there is a valid reason such as system error or class not provided as promised:
   → ✅ Full refund

3️⃣ If less than 1/3 of the total classes have been completed:
 → 🔁 50% refund

4️⃣ In all other cases:
 → ❌ No refund

⏳ Important Notes

• Refund requests must be made within 3 months from the date of payment.

Video or audio may freeze or delay due to device performance issues or unstable internet connection. Please follow the steps below to troubleshoot the issue:

✅ Step-by-Step Troubleshooting

1. Check CPU and Memory Usage

Windows: Press Ctrl + Shift + Esc → Go to Performance tab in Task Manager
Mac: Press ⌘ + Space to open Spotlight → Search for Activity Monitor → Check CPU and Memory tabs

🔸 If usage is over 90%, close unnecessary programs to reduce load.

2. Check Internet Connection

• Go to Speedtest.net and run a speed test

• Recommended speed: Minimum 5Mbps for both download and upload

• If using Wi-Fi, move closer to the router or try a wired connection for more stability

3. Restart or Change Your Browser

• Close and reopen your browser completely

• Recommended browsers: Google Chrome or Microsoft Edge

• Try switching to a different browser if the problem persists

• Clear your browser cache and restart it

4. Test Video Playback

Play a video like this one: https://youtube.com/shorts/uJ1ipt1shPQ?feature=share

• If the video freezes or loads slowly, the issue may be related to your network or device performance

1. Download and Install Zoom

Download the appropriate Zoom program for your PC from the link below:
🔗 https://zoom.us/download

👉 Check your computer’s system type (32-bit or 64-bit) and download the matching version.

• Most modern computers are 64-bit

• Older models may be 32-bit

To check system type (on Windows):

• Right-click This PC > click Properties > find “System type”

• Or go to Settings > System > About > “System type”

2. Sign Up and Log In

• Launch the installed Zoom program.

• Sign up using Google, Facebook, or an email address.

• Then log in to your account.

3. Joining a Class

You can join a class in one of two ways:

• Click the Zoom link provided by your teacher or platform

• OR open Zoom > click “Join a Meeting” > enter the Meeting ID and Passcode

4. In-Class Basic Settings

• Upon joining, allow Zoom to connect to audio

• Choose to turn your camera on or off

• For stable communication, we recommend using earphones or a headset

5. Troubleshooting Tips

If you cannot connect or hear audio, check the following:

• Is your internet connection stable?

• Have you selected the correct microphone/speaker settings in Zoom?
  → Use the “Test Speaker & Microphone” feature

• Is Zoom updated to the latest version?

1. Accessing Google Meet

Google Meet can be used directly from your web browser without installing any additional programs.
📍 Access link: https://meet.google.com

• Supported on latest browsers: Chrome, Edge, Safari, etc.

• You don’t need a Google account to join.

• If you're not logged in, simply enter your name and click “Request to join.” The teacher will admit you.

2. Joining a Class

Click the computer icon linked to the Meet URL  provided by your teacher to go directly to the meeting room.

• If you're logged into a Google account, you can enter directly.

• If not logged in, enter your name, then click “Request to join.” The teacher will grant access.

3. Using Mobile (Smartphone/Tablet)

To join from a mobile device, you must install the Google Meet app:

• Android: Search “Google Meet” in Google Play

• iPhone: Search “Google Meet” in the App Store

4. Before and During Class

• Check your microphone and camera status before entering.

• You can turn them on or off as needed.

• For a better experience, we recommend using earphones or a headset.

5. Troubleshooting Tips

If you experience issues, check the following:

• Is your internet connection stable?

• Have you allowed browser access to your camera and microphone?

• Are any other apps using the camera/mic (e.g., Zoom, Skype)?

Need remote support? Please follow the steps below.
We support Windows, macOS, Android, and iOS, with a few limitations explained below.

✅ Step 1: Contact the Admin First
🔹 Use the Chat page to briefly explain your issue and confirm if remote support is available.
🔹 After receiving confirmation, proceed with the instructions below.

✅ Step 2: Download and Launch AnyDesk
Download AnyDesk for your device using the links below:

💻 Windows / macOS / Linux

• Download (Korean)

• Download (English)

📱 Android
→ Search for "AnyDesk" on Google Play and install the app.

🍎 iOS (iPhone / iPad)
→ Search for "AnyDesk" on the App Store and install the app.
⚠️ Note: On iOS, remote control is not supported. Only screen viewing is available.

✅ Step 3: Share Your Access Code (ID)
When you launch AnyDesk, you will see a 10-digit address (ID).
👉 Copy this code and send it to the admin through the Chat page.