1. Scope of Personal Information Collection
2. Methods and Purposes of Personal Information Collection
3. Installation, Operation, and Rejection of Automatic Information Collection Devices
4. Provision and Outsourcing of Personal Information to Third Parties
5. Withdrawal of Consent for the Collection, Use, and Provision of Personal Information
6. Retention and Usage Period of Personal Information
7. Procedures for Destroying Personal Information
8. Technical and Managerial Measures for Personal Information Protection
9. Personal Information Management Officer and Contact Information
10. Obligation to Notify
To identify members and provide diverse and convenient services, we collect the following personal information:
1) Information collected during initial consultation, trial, or information inquiry on the website
- Required: Name, mobile phone number, email
2) Information collected during initial website registration
- Required: Name, ID (email address), password, mobile phone number, gender, identity verification information (CI/DI), registration verification details (email address, mobile phone number)
3) Payment information collected during registration for language institute courses
- For credit card payments: Card issuer, card number, payment authorization number
- For ARS payments: Mobile phone number, card issuer, card number, payment authorization number, expiration date
- For bank transfers: Bank name, account number, account holder name
4) Automatically collected information when using website services
- Service usage records, access logs, cookies, access IP information, payment records, usage restriction records
The Company collects personal information through the website (PC/mobile), interviews, consultations, etc. The primary purpose of collection is to facilitate member services. Based on the collected information, we aim to provide better service benefits through various methods (phone calls, notices, emails, SMS, etc.). Members who do not wish to receive service benefit information can opt out, and the Company is not responsible for any disadvantages caused by the member's exclusion from such services. With the consent of users, the Company may use personal information to provide customized services, e-commerce, community content, mobile, and telemarketing services. Additionally, the Company analyzes users' statistical distribution and interests based on server logs or surveys to provide better services.
a. Service Provision
- Providing content, financial transaction authentication, financial services, purchases, and billing
b. Customer Management
- Identifying users, preventing unauthorized use, verifying parental consent for children under 14, confirming membership intent, managing disputes, addressing complaints, and delivering notices
c. Marketing and Advertising
- Developing new services and offering tailored services, providing event and promotional information, posting ads based on demographic characteristics, verifying service effectiveness, and compiling usage statistics. Personal information is not provided to advertisers.
- Delivering promotional information about services and products of the Company or contracted partners
- Separate consent is obtained for marketing and advertising, and refusal to consent does not affect service use.
1) The Company uses cookies, which are small text files sent from the server to the user's browser and stored on the user's computer hard drive.
2) Purpose of Cookie Information Collection
- To analyze consultation requests, user preferences, participation in events, and visit frequency for targeted marketing and personalized services
- Users can configure their browser settings to allow all cookies, require confirmation before storing cookies, or reject all cookies.
3) How to Reject Cookies
Users can adjust their browser settings to accept all cookies, confirm each cookie, or reject all cookies.
Instructions for Internet Explorer:
i) Go to [Tools] and select [Internet Options].
ii) Click the [Privacy] tab.
iii) Adjust the privacy level as desired.
The Company does not use or provide personal information beyond the scope outlined in 'Scope of Personal Information Collection' and 'Methods and Purposes of Personal Information Collection' without user consent.
Exceptions include:
1) When the user has given prior consent.
2) When required by law or for investigative purposes following legal procedures.
3) When outsourcing services to improve service quality.
Users can withdraw their consent for personal information collection, use, and provision at any time by contacting customer service or the Personal Information Management Officer.
The Company retains personal information only for as long as necessary to fulfill the purposes outlined in this policy. Retention details include:
- Records of contracts and transactions: 5 years
- Consumer complaints and dispute resolution: 3 years
- Identity verification records: 6 months
- Website visit records: 3 months
The Company promptly destroys personal information once its purpose has been fulfilled.
The Company implements appropriate measures to protect personal information, such as using updated antivirus software and securing databases.
- Name: Haksoo Kim
- Department/Position: Management Office / Manager
- Phone: +82 (10) 8231-8836
- Email: mcapkr@gmail.com
This Privacy Policy is effective as of November 1, 2024. Any changes will be announced at least 10 days prior.
These terms and conditions aim to define the rights, obligations, and responsibilities between ENTER (hereinafter referred to as the "Company") and members concerning the use of educational information services (hereinafter referred to as "Services") provided through the website (https://challenge-eng.com).
① The terms used in these terms and conditions are defined as follows:
1. "User" refers to members and non-members who access the Company's website to use the "Content" and related services provided by the Company in accordance with these terms.
2. "Member" refers to a user who has entered into a service agreement with the Company by agreeing to these terms and conditions and has been assigned an ID, thereby having continuous access to the information and services provided by the Company.
3. "Services" refer to all activities provided by the Company, regardless of the type of wired or wireless terminal, including content and other services.
4. "Content" refers to English learning content and other related information provided on the Company’s website, which complies with the definition of content in Article 2, Paragraph 1, Subparagraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection.
5. "ID" refers to a combination of characters or numbers designated by the member and approved by the Company for member identification and service use.
6. "Password" refers to a combination of characters or numbers set by the member to confirm their identity and protect personal information during service use.
7. "Email" refers to electronic mail sent through the Internet or other electronic media.
8. "Personal Information" refers to any information about an individual that can identify the person through details such as ID, email address, or phone number.
9. "Administrator" refers to a person or entity appointed by the Company to manage and operate the service.
10. "Member's Posts" refer to writings, images, files, links, and comments posted by members on the Company’s website where services are provided.
② Definitions not specified in the preceding paragraph shall follow general trade practices and applicable laws.
The Company displays its name, representative’s name, address, phone number (including contact details for customer complaints), fax number, email address, business registration number, e-commerce registration number, and privacy officer’s details on the initial page of its online service for easy access by users.
The Company makes these terms and conditions accessible on its website via a dedicated link and allows users to print the full text.
① The Company may revise these terms within the scope that does not violate applicable laws.
② In the event of amendments, the Company will specify the effective date and reasons for the amendments and make the revised terms and the previous version available on its website for at least 14 days before the effective date. Existing members will be notified of the changes through the methods outlined in Article 8. If existing members do not agree to the revised terms, they may discontinue service use and terminate their membership.
① These terms take effect when the user agrees to them and applies for membership.
② If an existing member does not raise an objection within the period specified in Article 5, Paragraph 2, the revised terms will be deemed accepted.
③ Matters not specified in these terms are governed by the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, and other related laws.
Matters not stipulated in these terms or their interpretation are subject to applicable laws and general practices.
① When the Company needs to notify members, it may do so via email, messages, pop-ups, or other methods disclosed during membership registration.
② For notifications to all members, the Company may post the notice on its website’s bulletin board for at least 14 days instead of individual notifications. However, for matters significantly impacting individual members, separate notifications may be sent in the same manner as above.
① Individuals wishing to become members and use the Company’s services must read and agree to these terms, then complete the membership application form provided by the Company.
② The Company considers all information entered by the applicant in the membership form to be true and accurate.
③ Members who do not provide real or accurate information are not legally protected and may face service restrictions.
④ The Company reserves the right to reject or cancel membership applications for the following reasons:
1. The applicant is responsible for circumstances preventing approval.
2. The applicant does not use their real name.
3. The applicant uses another person’s identity or personal information.
4. The applicant provides false information.
5. Duplicate IDs or national identification numbers are used.
6. The applicant does not complete the membership form as required.
7. The applicant has previously violated the terms or laws, resulting in the loss of membership.
8. The applicant violates the obligations outlined in Article 15.
9. The applicant violates these terms or related laws.
10. The personal information provided violates public morals or insults others.
⑤ The Company may defer approval due to technical or operational reasons and will notify the applicant via a pop-up if approval is not granted.
① Members can access and modify their personal information on the website’s "Edit Information" page at any time.
② The Company is not responsible for any disadvantages resulting from the member’s failure to update their information.
① Members are responsible for managing their IDs and passwords and must not disclose them to third parties.
② If a member becomes aware of unauthorized use of their ID or password, they must notify the Company immediately.
③ The Company may request necessary actions, such as password changes, to protect personal information or prevent misuse.
④ The Company is not liable for damages caused by the member’s failure to comply with these obligations.
① Members can withdraw their membership and discontinue service use at any time.
② The Company may restrict or terminate membership if the member violates these terms or related laws.
③ The procedures in Article 18, Paragraph 2, apply to such restrictions or terminations.
